Privacy Policy

Last updated: January 15, 2025

Overview

Asterion Orbit Technologies ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or communicate with us.

Information we collect

Information you provide directly

We collect information you voluntarily provide when you:

  • Submit contact or support request forms (name, email, company, phone number, message content)
  • Communicate with us via email, phone, or other channels
  • Engage our services as a client
  • Request information about our services

Information collected automatically

When you visit our website, we may automatically collect certain technical information including:

  • IP address and approximate geographic location
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on pages
  • Referring website addresses

Cookies and analytics

Our website may use essential cookies for basic functionality and analytics tools to understand how visitors interact with our site. We do not use advertising cookies or sell personal information to third parties for advertising purposes. You can control cookie settings through your browser preferences.

How we use your information

We use the information we collect to:

  • Respond to your inquiries and provide requested information
  • Deliver and manage our technology services
  • Communicate about service updates, support matters, and account-related issues
  • Improve our website, services, and client experience
  • Maintain the security and integrity of our systems
  • Comply with legal obligations

Data sharing and disclosure

We do not sell your personal information. We may share your information in the following limited circumstances:

  • Service providers: Third-party vendors who assist in operating our website, delivering services, or conducting our business (e.g., hosting providers, email services). These providers are contractually obligated to protect your information.
  • Legal requirements: When required by law, regulation, legal process, or governmental request.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Protection of rights: When we believe disclosure is necessary to protect our rights, privacy, safety, or the rights of others.

Data retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Contact form submissions are retained for the duration of the relevant conversation or engagement. Client data is retained according to the terms of the applicable service agreement and then securely deleted.

Data security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit, access controls, secure infrastructure, and employee training. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your choices and rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent

To exercise these rights, contact us using the information provided below. We will respond to verified requests within the timeframes required by applicable law.

Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

Children's privacy

Our services are directed at businesses and professional audiences. We do not knowingly collect personal information from children under 16 years of age. If you believe we have collected information from a child, please contact us immediately.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact us

If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about our data practices, please contact us:

Asterion Orbit Technologies

26 Bevisland SWINDON - SN3 6AL

United Kingdom (GB)

Phone: +17747247990